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Starting from July 1st, 2009, China Help Line will partner with China Telecom in providing phone interpretation and information services. The new partnership will use a new service number 4008-200114 and a new start-of-the-art call centre platform jointly developed by China Help Line and China Telecom.

All your current account balances will be automatically carried forward to the new system, and our RMB 5 per minute charge rate will also remain the same. To ensure smooth transition, both China Help Line service number 4008-808080 and website (www.chinahelpline.com), and Best Tone Help Line service number 4008-200114 and website (helpline.118114.cn) will be accessible for a period of time. Thereafter, we will be mainly providing services through the 4008-200114 platform. For more information, please visit Best Tone Help Line website helpline.118114.cn.cn or Email us at service@helpline.118114.cn .
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China Help Line was founded by three frequent travelers to Asia who were struck
by the difficulty of overcoming the language barrier in China. Although one can hire
a full-time interpreter, doing so is expensive and inconvenient, especially when
most language difficulties only require a few minutes of assistance.

China Help Line is the first phone service focused on the short-term interpretation
needs of expats, business travelers, and tourists in China. Our highly trained
customer service specialists work from a state-of-the-art call center in Shanghai.
All you have to do is call 4008-808080 to receive immediate interpretation assistance.

China Help Line is based in Shanghai with client service offices in the United States and India.
 

 

 

 
   
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