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Starting from July 1st, 2009, China Help Line will partner with China Telecom in providing phone interpretation and information services. The new partnership will use a new service number 4008-200114 and a new start-of-the-art call centre platform jointly developed by China Help Line and China Telecom.

All your current account balances will be automatically carried forward to the new system, and our RMB 5 per minute charge rate will also remain the same. To ensure smooth transition, both China Help Line service number 4008-808080 and website (www.chinahelpline.com), and Best Tone Help Line service number 4008-200114 and website (helpline.118114.cn) will be accessible for a period of time. Thereafter, we will be mainly providing services through the 4008-200114 platform. For more information, please visit Best Tone Help Line website helpline.118114.cn.cn or Email us at service@helpline.118114.cn .
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China Help Line is the first telephone-based interpretation service serving the foreigners
who live, work, and travel in China. Whether you need to ask for directions, communicate
with drivers or maids, order food, or just talk to locals, the China Help Line service provides
a convenient way to overcome the language barrier.

China Help Line also provides simultaneous interpretation document translation, on-site interpretation, and a variety of English-language information and concierge services to make your time in China easier and more productive.


Read more about us in China Daily(2005), China Daily(2007), Fortune Shanghai Star and Frommer's Budget Travel Magazine.

NEW! - We've extended the over-the-phone service time to 8am - 12am midnight for services in English. 

NEW! ¨C We just launched the German services!  Please dial our nation wide service hotline 4008-808080, press 1 for English, and press 2 for German.

Neu f¨¹r Sie -- Unser Deutscher Service!

Durch unsere telefon-gegr¨¹ndete Interpretation können Sie Ihre sprachlichen Barrieren in nur ein paar Minuten ¨¹berwinden.
Bitte dr¨¹cken Sie die Taste 2 f¨¹r Deutsche Service.
Auf praktische und g¨¹nstige Weise bieten wir Ihnen£º
* Virtuelle B¨¹ro-Dienstleistungen
* Reise-Planung, Buchung von Fl¨¹gen, Taxi bzw. Hotel
* Übersetzung von Dokumenten
Ausserdem steht Ihnen noch unser korporatives Paket zur Verf¨¹gung.


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